Outdoor Floors FAQ

Balcony Flooring FAQ with well thought answers including some photos where helpful.  We truly care about what we do and it shows.  Feel free to contact us for any more questions.  We love to chat!

OFT Black Silver Logo- SMALL
What distinguishes Outdoor Floors from its competitors?
  1. We love what we do
  2. We live in condos too and have our products installed on our balconies
  3. We are from, and live in Toronto
  4. We consider ourselves “married to our customers”.  This means that regardless of warranty (5 years by the way), we are there for you over the passage of time no matter what.  Full stop. 
  5. The person doing the home consultations is an installer, not a salesperson.
Why install balcony flooring?

Aside from the fact it looks awesome, balcony flooring improves the overall aesthetic of your residence.  Outdoor flooring also expands living space and adds property value.

How much does it cost?

Average pricing for tiles and custom installation ranges from $14.99 to $19.99 per square foot before tax. Pricing varies based on size and complexity of the outdoor space.  For smaller balconies less than 80 sqft in area, minimum pricing starts at $1350 + HST. This may vary, again, because of complexity of installation.

Can I buy just deck tiles from Outdoor Floors?

For large orders (over 1000 sqft), please contact us.  For smaller orders, we recommend NewTechWood which is available at Home Depot.  Please note their cost is $9.95/sqft as of March 2021.

Can't I just install balcony flooring myself?

In most cases, it’s not so simple.  We recommend installation by a balcony flooring specialist because there’s usually some sort of complexity.  This includes the need to cut tiles so they cover the entire underlying concrete floor as well as around balcony railing posts, glass divider posts and other obstacles. We will achieve that “professional look” similar to that of interior floors. 

What is the best product we offer for outdoor use?

Capped wood-plastic composites (WPC) are the most durable of outdoor flooring products available.  They withstand the harsh Toronto climate and are easily cleaned despite coverage in snow, dirt or debris.    The key is the semigloss cap (see below for more).  Stunning visual appeal and lack of fading, scuff marks and mildew also distinguish WPCs from plastics and cheap Acacia wood tiles.  To learn more about composite decking tiles, check out our blog article.

What is a wood-plastic composite (WPC)?

WPC outdoor deck tiles are made from a mixture of recycled wood and plastic products.  When melted down and shaped into slats on plastic bases, they form a product much stronger than the sum of its parts.  

Composite deck tiles are the cat’s meow of balcony flooring.  This is because they look amazing, do not require sanding and staining and are incredibly durable even in the harsh Toronto climate.  To learn more about the history of composites, check out our other blog article here.  

What is a deck tile “cap” and why is it important?

In short: The deck tile cap is a 0.5-0.7 mm protective shell conferring resistance to stains, scuffs, mould and warping (and uhh… doggy puddles).

Early generation composite deck tiles were prone to warping because water absorbed directly into the composite slats.  To overcome this, a protective glossy layer (the cap) was baked into the tiles during manufacturing.  Coverage of the composite tile on all surfaces makes them impermeable to water.  Moreover, this glossy cap resists stains, scuff marks, mould and fading from UV light.  Amazing stuff really.  

Buyer beware of matte-finish caps.  It has been our experience such tiles are prone to marking, especially scuff marks as well as warping.  Thus, not all deck tile caps are equal.

Cross-sectional view of a thinly cut wood-plastic composite (WPC) deck tile showing the cap as a thin white membrane

 Glossy cap seen here as a thin white protective layer

Stone Grey 2x1’ WPCs on house patio in midtown Toronto. Two happy customers and one ‘satisfied’ dog (caption reads, “Small puddle of dog urine. Easily cleaned with damp cloth”. Turf by ProGreen Canada. Tiles by NewTechWood Canada
Balcony flooring gives us freedom to play outside
How do I obtain your services?

Simply send us an email with the following:

  1. Type of outdoor space (balcony, terrace, patio)
  2. Approximate or actual size (in feet and inches preferably)
  3. Include a few photos

From there we can generate a rough quote and answer any questions or concerns you have. 

What is that supercool "Herringbone at 45" pattern all about?

This is the mackdaddy of all flooring patterns because it breaks up a rectangular space by creating angles in a way that is eye-catching and borderline brain teasing.

Please let us know as early as possible if you’d like a separate quote for this pattern.

Smoke White WPCs in 45˚ herringbone by Outdoor Floors in Toronto

Smoke White WPCs in 45˚ herringbone

Although it costs more because of higher wastage and labour, it’s worth it for certain applications (i.e., not preferable on a “busy” balcony with lots of stuff on it).  Herringbone at 90-degrees is equally beautiful with it’s zigs and zags but is also not ideal on a busy balcony…

Silver 2x1’ Composite Deck Tiles in 90˚ Herringbone Pattern on waterfront condo in Whitby, ON

Silver 2×1’ Composite Deck Tiles in 90˚ herringbone

What geographic areas do we service?

Metropolitan Toronto and GTA (Greater Toronto Area) mainly, but also as far as:

  • Barrie, ON
  • Kingston, ON
  • London, ON
  • Niagara Falls, ON

If further, please let us know either way.  We’re easy going people who like travelling.  🙂

After receiving a quote, how do we proceed?

We operate on a first-come, first served basis.  If you are comfortable with the quote, the next step is to reserve your tiles by remitting a deposit for 50% of the grand total, preferably by email money transfer.  You will receive a receipt ASAP.  No messing around.  

How soon can I get my installation done?

Usually within 1-2 weeks but sometimes longer during our busy season (May through July).

Which flooring patterns does Outdoor Floors offer?

This depends on tile size (1×1′ vs. 2×1′) and include:

  • simple linear
  • staggered linear (like a brick wall)
  • parquet (1×1′ vs 2×2′)
  • herringbone at 90°
  • herringbone at 45°
How do I pay?

Our preferred method is by email money transfer to our main e-mail account ([email protected]).   We also accept cash and credit cards but charge a 3% fee.  Please note, we do not accept “cash” payments in which HST is avoided.  All is above board with us.  We run an honest business because we’re honest people who try to minimize stress, not create it.

Silver 2020 WPC in Linear-Staggered Pattern
What is the warranty for Outdoor Floors' deck tiles?
  • 5 years manufacturer’s warranty
  • 5 years workmanship warranty
Do I need permission from my condo board to install balcony flooring?

Outdoor Floor’s solutions fits within strata and condo regulations because the outdoor floor:

  1. Is not attached nor is a permanent structure in any way
  2. Does not contribute to water pooling because it allows water to drain through the plastic tile bases and simply washes away
  3. Facilitates airflow ventilation through the tile slats
  4. Do not put the building envelope at risk in any way
  5. If window washer’s mounts need to be accessed, our interlocking tiles can be simply detached and lifted up and out.  If the connections are tight fitting, a screwdriver helps to disconnect the tiles.
Is it okay to install flooring on my condo balcony?

Yes, but the Ontario building code require two major things:

  1. Railing height must be 42″ or higher.  So, with our 1″ floors, the railing height needs to be 43″ or higher.  
  2. The deck tile floor must not be fastened to the underlying concrete or building.

Please keep in mind our floors are akin to an outdoor area rug.  Most condo boards do not require approval for such removable items. 

Does Outdoor Floors have a showroom?

We come to you instead!  It’s truly best to see the tiles on your own outdoor space to get a “feel” for the deck tile colours and compare with both the brickwork and accents of your building or home.  

*Most of the time it’s best to go over the rough quote first to ensure the proposed work is within your budget.  

 

Is maintenance needed for composite deck tiles?

A major benefit of composites (WPC; wood-plastic composites) is they do not require sanding and staining like wood products to.  The only work required is to keep them clean with annual or biannual:

  • Vacuuming with a regular house vacuum or ShopVac
  • Mopping with a regular mop

For resistant marks, a good ol’ bucket of warm, soapy water and scrub brush will do the trick.  

What are the weaknesses of composites?

Like everything else in life, there’s pros and cons.  Although there’s not too many downsides to composite deck tile flooring, they are prone to:

  1. Heating up under direct sunlight to uncomfortable levels.  (Solution: shoes and/or an area rug)
  2. Staining with oily substances (Solution: Keep an outdoor mat under your BBQ and clean up spills ASAP with soap and water)
Earth Brown and Teak 2x1’ Composite Deck Tiles for Outdoor Use. Toronto. Caption reads, “My name is Juno and I like chewing Darryl. He’s tasty!”
Do you have technical specifications for outdoor flooring?

Yes, absolutely.  Lots of cool info in these documents.  For instance, the fire rating for our deck tiles is “Class B”, which is acceptable by building standards.

How long does a balcony flooring installation take?

Most of the time it will take between 4 and 6 hours.  

Can I get fake grass for my balcony?

Yes, we offer synthetic grass for balconies.  Typically, we do a combination of our modular floor tiles and synthetic turf.  We install on top of plastic bases that facilitate both water drainage and air ventilation.  

Free Quotation

Thanks for considering us!  Please email us directly.  To avoid having our emails going to your junk box, please add [email protected] to your contacts.

We like photos, so if you're up to the challenge, please snap a few of your outdoor space and attach to your email.

Your personal information will not be shared or published.

Questions are the root of all answers.
Don’t Be Shy!