Outdoor Floors Toronto – Privacy Policy
Effective Date: April 8th, 2025
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Outdoor Floors Toronto (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and communication channels, including SMS messaging.
1. Information We Collect We may collect personal information such as your name, email address, phone number, and address when you:
- Book a consultation or service
- Sign up for SMS updates
- Contact us via forms or email
2. Use of Information We use your information to:
- Schedule and provide flooring consultations and installation services
- Respond to inquiries and provide support
- Send SMS messages related to scheduling, appointment reminders, service updates, and promotional content (if opted in)
3. SMS Communication Consent By providing your phone number, you consent to receive SMS messages from Outdoor Floors Toronto. These messages may include:
- Appointment confirmations and reminders
- Project updates and follow-ups
- Occasional promotional messages (if opted in)
4. SMS Policy
- Message frequency may vary depending on your engagement with our services but generally ranges from 1–4 messages per month.
- You can opt out of receiving SMS messages at any time by replying “STOP”.
- For assistance or more information, reply “HELP”.
- Message and data rates may apply based on your mobile carrier.
- We do not share your phone number or personal information with third parties for marketing purposes.
5. Sharing of Information We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers who assist in delivering our services, under strict confidentiality agreements.
6. Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
7. Your Rights You have the right to access, correct, or delete your personal information. To do so, or if you have any concerns about your privacy, please contact us at legal@outdoorfloors.ca.
8. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date.
Contact Us If you have any questions about this Privacy Policy or our data practices, please contact: Email: legal@outdoorfloors.ca
By using our services or submitting your information, you acknowledge that you have read and understood this Privacy Policy.